.operator_shell__QNyax{display:flex;flex-direction:column;height:calc(100vh - 57px - 48px);margin:-24px -40px -40px;background:var(--c-bg);font-family:var(--font-ui)}@media (hover:none) and (pointer:coarse),(max-width:1024px){.operator_shell__QNyax{position:absolute;inset:0;bottom:calc(110px + env(safe-area-inset-bottom));height:auto;margin:0}}.operator_header__Ma8q5{display:flex;align-items:center;justify-content:space-between;padding:16px 28px;border-bottom:1px solid var(--c-border);flex-shrink:0}.operator_headerLeft__unsHI{display:flex;align-items:baseline;gap:10px}.operator_headerTitle__gRwRK{font-size:14px;font-weight:600;color:var(--c-text);letter-spacing:-.01em}.operator_headerSub__JvHUN{font-size:12.5px;color:var(--c-text-3)}.operator_onlineBadge__ACli9{font-size:11.5px;font-weight:500;color:var(--c-ok-t);background:var(--c-ok-bg);border:1px solid var(--c-ok-b);padding:3px 9px;border-radius:var(--radius-pill)}.operator_offlineBadge__3YGBN{font-size:11.5px;font-weight:500;color:var(--c-text-3);background:var(--c-hover);border:1px solid var(--c-border);padding:3px 9px;border-radius:var(--radius-pill)}.operator_msgs__sNhZu{flex:1 1;overflow-y:auto;padding:24px 28px;display:flex;flex-direction:column;gap:12px;scrollbar-width:thin;scrollbar-color:var(--c-border) transparent}.operator_msgs__sNhZu::-webkit-scrollbar{width:4px}.operator_msgs__sNhZu::-webkit-scrollbar-track{background:transparent}.operator_msgs__sNhZu::-webkit-scrollbar-thumb{background:var(--c-border);border-radius:2px}.operator_emptyState__5WWFx{margin:auto;max-width:520px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:10px}.operator_emptyTitle__5mSZ3{font-size:18px;font-weight:600;color:var(--c-text);letter-spacing:-.02em}.operator_emptySub__DsFtk{font-size:13.5px;color:var(--c-text-3);line-height:1.5}.operator_starters__jM1xz{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;margin-top:8px}.operator_starterBtn__YbUEg{padding:8px 14px;border:1px solid var(--c-border);border-radius:var(--radius-ctrl);background:var(--c-surface);color:var(--c-text-2);font-size:13px;font-family:inherit;cursor:pointer;transition:background .12s,color .12s,border-color .12s;text-align:left;line-height:1.4}.operator_starterBtn__YbUEg:hover{background:var(--c-hover);color:var(--c-text);border-color:var(--c-ghost-border)}.operator_starterBtn__YbUEg:disabled{opacity:.4;cursor:default}.operator_bubble__zdiOQ{max-width:680px;padding:11px 15px;border-radius:10px;font-size:14px;line-height:1.55;white-space:pre-wrap;word-break:break-word}.operator_bUser__xddbw{align-self:flex-end;background:var(--c-accent);color:var(--c-on-accent);border-bottom-right-radius:3px}.operator_bAssist__6dGEK{align-self:flex-start;background:var(--c-surface);color:var(--c-text);border:1px solid var(--c-border);border-bottom-left-radius:3px}.operator_msgGroup__H5SYv{display:flex;flex-direction:column;gap:8px}.operator_groupUser__rI58D{align-items:flex-end}.operator_groupAssist__JrvKK{align-items:flex-start}.operator_card__zNnax{width:100%;max-width:460px;border:1px solid var(--c-border);border-radius:var(--radius-card);background:var(--c-surface);overflow:hidden}.operator_cardHeader__5vV58{display:flex;align-items:center;justify-content:space-between;padding:11px 15px;border-bottom:1px solid var(--c-border);font-size:13px;font-weight:600;color:var(--c-text)}.operator_cardCount__NhO9I{font-size:12px;font-weight:700;color:var(--c-accent-text);background:var(--c-ok-bg);border-radius:var(--radius-pill);padding:1px 9px}.operator_cardEmpty__9Nxfl{padding:18px 15px;font-size:13px;color:var(--c-text-3);text-align:center}.operator_cardList__Vk1Eg{display:flex;flex-direction:column}.operator_cardRow__bycD3{display:flex;align-items:center;gap:12px;padding:10px 15px}.operator_cardRow__bycD3+.operator_cardRow__bycD3{border-top:1px solid var(--c-border-soft)}.operator_cardTime__pWeTE{flex-shrink:0;width:52px;font-size:13px;font-weight:600;color:var(--c-text);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.operator_cardDate__AMpeN{display:block;font-size:10.5px;font-weight:500;color:var(--c-text-3)}.operator_cardMain__qqWFh{flex:1 1;min-width:0}.operator_cardClient__UgAQi{font-size:13.5px;color:var(--c-text)}.operator_cardClient__UgAQi,.operator_cardService___Vv_h{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.operator_cardService___Vv_h{font-size:12px;color:var(--c-text-3)}.operator_cardStatus__n_ZiZ{flex-shrink:0;font-size:11px;font-weight:500;padding:3px 9px;border-radius:var(--radius-pill);background:var(--c-hover);color:var(--c-text-2)}.operator_st_confirmed__YRtxO{background:var(--c-ok-bg);color:var(--c-ok-t)}.operator_st_pending__Ilhxn{background:var(--c-hover);color:var(--c-text-2)}.operator_st_cancelled__hdjPP,.operator_st_no-show__tKpjR{background:var(--c-danger-bg);color:var(--c-danger-t)}.operator_cardLink__BqE3U{display:block;padding:10px 15px;border-top:1px solid var(--c-border);font-size:12.5px;font-weight:500;color:var(--c-accent-text);text-decoration:none}.operator_cardLink__BqE3U:hover{background:var(--c-hover)}.operator_confirmCard__dBhv5{width:100%;max-width:460px;border:1px solid var(--c-accent);border-radius:var(--radius-card);background:var(--c-ok-bg);overflow:hidden}.operator_confirmBody__MNoAt{padding:13px 15px;font-size:13.5px;line-height:1.5;color:var(--c-text)}.operator_confirmActions__0x6yb{display:flex;gap:8px;padding:0 15px 13px}.operator_confirmNo__ucHAT,.operator_confirmYes__Y_DgP{padding:8px 16px;border-radius:var(--radius-ctrl);font-size:13px;font-weight:600;font-family:inherit;cursor:pointer;border:1px solid transparent}.operator_confirmNo__ucHAT{background:var(--c-surface);border-color:var(--c-ghost-border);color:var(--c-text-2)}.operator_confirmNo__ucHAT:hover{background:var(--c-hover);color:var(--c-text)}.operator_confirmYes__Y_DgP{flex:1 1;background:var(--c-accent);color:var(--c-on-accent)}.operator_confirmYes__Y_DgP:hover{opacity:.9}.operator_confirmResolved__0Q1lw{padding:0 15px 13px;font-size:12.5px;font-weight:600;color:var(--c-accent-text)}.operator_statRow__qRuDw{display:flex}.operator_statCell__STY2j{flex:1 1;padding:14px 12px;text-align:center}.operator_statCell__STY2j+.operator_statCell__STY2j{border-left:1px solid var(--c-border-soft)}.operator_statNum__O4dA2{font-size:16px;font-weight:700;color:var(--c-text);letter-spacing:-.01em}.operator_statLbl__gZ882{margin-top:3px;font-size:11px;color:var(--c-text-3)}.operator_topSvc__QH1Gn{padding:12px 15px;border-top:1px solid var(--c-border)}.operator_topSvcLabel__RaMeh{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--c-text-3);margin-bottom:8px}.operator_topSvcRow__DbgWx{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:3px 0;font-size:13px;color:var(--c-text-2)}.operator_topSvcName__h6QXh{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.operator_topSvcCount__y8wCw{flex-shrink:0;font-weight:600;color:var(--c-text)}.operator_thinking__x_BWS{align-self:flex-start;display:flex;flex-wrap:wrap;gap:6px;padding:4px 0}.operator_thinkingDot__zh1k_{font-size:13px;color:var(--c-text-3);animation:operator_pulse__XeJvy 1.4s ease-in-out infinite}@keyframes operator_pulse__XeJvy{0%,to{opacity:1}50%{opacity:.35}}.operator_toolBadge__hsiCi{display:inline-block;padding:4px 10px;background:var(--c-ok-bg);border:1px solid var(--c-ok-b);color:var(--c-ok-t);border-radius:var(--radius-pill);font-size:12px;font-weight:500;animation:operator_pulse__XeJvy 1.4s ease-in-out infinite}.operator_errorMsg__k_LrV{align-self:flex-start;font-size:13px;color:var(--c-danger-t);background:var(--c-danger-bg);border:1px solid var(--c-danger-b);padding:9px 14px;border-radius:var(--radius-ctrl)}.operator_inputRow__ssK8F{display:flex;align-items:flex-end;gap:10px;padding:14px 28px 18px;border-top:1px solid var(--c-border);flex-shrink:0}.operator_textarea__iUm_p{flex:1 1;padding:10px 14px;background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-ctrl);color:var(--c-text);font-size:14px;font-family:inherit;line-height:1.45;resize:none;min-height:42px;max-height:140px;overflow-y:auto;transition:border-color .12s;field-sizing:content}.operator_textarea__iUm_p::placeholder{color:var(--c-text-3)}.operator_textarea__iUm_p:focus{outline:none;border-color:var(--c-accent)}.operator_textarea__iUm_p:disabled{opacity:.5;cursor:default}.operator_sendBtn__BLRR2{flex-shrink:0;padding:10px 20px;background:var(--c-accent);color:var(--c-on-accent);border:none;border-radius:var(--radius-ctrl);font-size:14px;font-weight:600;font-family:inherit;cursor:pointer;transition:opacity .12s;white-space:nowrap;height:42px}.operator_sendBtn__BLRR2:hover{opacity:.88}.operator_sendBtn__BLRR2:disabled{opacity:.35;cursor:default}.operator_sendText__yj9nA{display:inline}.operator_sendIcon__6z6pg{display:none}.operator_micBtn__7H5iK{flex-shrink:0;width:42px;height:42px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--c-border);border-radius:var(--radius-ctrl);background:var(--c-surface);color:var(--c-text-2);cursor:pointer;transition:background .12s,color .12s,border-color .12s}.operator_micBtn__7H5iK:hover{background:var(--c-hover);color:var(--c-text)}.operator_micBtn__7H5iK:disabled{opacity:.5;cursor:default}.operator_micActive__9QIsE{background:var(--c-danger-bg);border-color:var(--c-danger-b);color:var(--c-danger-t);animation:operator_pulse__XeJvy 1.4s ease-in-out infinite}@media (hover:none) and (pointer:coarse),(max-width:1024px){.operator_header__Ma8q5{padding:12px 16px}.operator_msgs__sNhZu{padding:16px}.operator_inputRow__ssK8F{padding:10px 14px calc(12px + env(safe-area-inset-bottom));gap:8px}.operator_bubble__zdiOQ{max-width:100%}.operator_sendBtn__BLRR2{width:42px;padding:0;display:inline-flex;align-items:center;justify-content:center}.operator_sendText__yj9nA{display:none}.operator_sendIcon__6z6pg{display:inline-flex}}